Delivery Information

Delivery
We deliver i9 Bottles in the Benelux & France. Many countries already have local i9 representatives and in that case, delivery will be done directly by them and support will be offered in local language. You can find them on www.i9bottle.com

Cost of delivery
Standard delivery: Shipping cost per order is €5,-. The shipping cost will be calculated and added to your total amount during the checkout process.

Shipping rates
Benelux: € 5
France: € 8

Transit Time
Belgium: 2-3 workdays
Netherlands, Luxemburg, France: 3-7 workdays

Packet Tracking
You can request your packet number via email at info@i9bottle.be

Returns
As described in our terms and conditions.

Our tips:

• Use a delivery address where someone will be present to accept the delivery or add phone number in checkout process.
• To change your delivery address, please contact us.
• To change your address when the package is already on its way, contact the delivery service by telephone. Ready your package number.
• Make sure the delivery service has your telephone number, so that they can contact you.
• Track your package using your tracking number.
• Make sure that your name is clearly visible on your house door to help the packaging service find your address!

If no one is present at the point of delivery, the packaging service will contact you.